WhatsApp Business Setup

Professional WhatsApp Business setup for Pakistani businesses

Almost every customer in Pakistan reaches out to a business the same way: they open WhatsApp and send a message. It happens before a phone call, before a visit, often before they even check the website. The problem is that most business WhatsApp accounts are only half set up. There is no catalog, no greeting message, and customer messages sit unanswered for hours. At Origin Labs we set up your entire WhatsApp Business account properly, starting at PKR 5,000, so every customer gets a fast, professional response, whether you are online or not.

More than a chat app: a real selling tool

WhatsApp Business is not the same as regular WhatsApp. It comes with a business profile, a catalog, quick replies and automation features that regular WhatsApp does not have. The trouble is that most business owners download the app, add a name and a display picture, and leave every other feature switched off. The result is that a customer opens the chat, asks a question, and if the reply is slow or the profile looks unfinished, they simply message a competitor instead. A properly configured WhatsApp Business profile signals, instantly, that this is a real, active business worth trusting.

What our WhatsApp Business setup includes

Every WhatsApp Business setup project at Origin Labs covers:

• A complete business profile: name, category, address, working hours and description filled in correctly
• Catalog creation: your products or services listed with photos, prices and descriptions that customers can browse inside the chat
• Quick replies for common questions like price, delivery, location and timing, so you can answer in one tap
• A greeting message that welcomes new customers the moment they message you
• An away message so customers know when to expect a reply if you are not available
• A basic auto-reply chatbot flow that responds automatically to keywords, for example typing "price" triggers your rate list instantly
• Integration of a click-to-chat WhatsApp button on your website, so visitors can message you directly from any page

Most of these features exist inside WhatsApp Business already. What is usually missing is someone taking the time to actually configure them for your business, which is exactly what this service does.

How an auto-reply flow actually helps your business

Most customers message businesses outside office hours, often late at night. If nothing comes back quickly, many do not wait, they message the next business on their list instead. A basic auto-reply chatbot flow solves this directly. A customer types "hi" and receives a menu. They type "price" and get your rate list. They type "location" and get your address. This is not a complicated AI system, it is a straightforward keyword-based flow built around the actual questions your customers ask. Whether you are asleep or busy with a customer in front of you, the person messaging you still gets an immediate, useful response.

Connecting your website and WhatsApp

If you already have a website, the single most useful addition is a WhatsApp button. A customer looks at a product, taps "Order on WhatsApp" or "Ask on WhatsApp," and the chat opens directly with a message already typed out. This removes the need for a contact form or an email, both of which far fewer people in Pakistan actually use compared to WhatsApp. A website itself starts from PKR 5,000 one-time, with free lifetime hosting included permanently. See the full pricing for details.

Our WhatsApp Business setup process, step by step

The entire process runs on WhatsApp, so it works exactly the same whether you are in Karachi, Multan or a smaller city. We serve every city in Pakistan, 100% online.

First, the brief. We ask about your business, your products or services, and the questions customers ask you most often.

Second, the profile and catalog. We build your business profile and put together a full catalog using the photos and prices you send us.

Third, the automation. We configure quick replies, the greeting and away messages, and the auto-reply chatbot flow based on your actual customer questions.

Fourth, the integration and testing. If you have a website, we add the WhatsApp button, then test the entire setup end to end before handing it over.

WhatsApp Business setup questions we hear every day

Do I need the WhatsApp Business API, or is the app enough? For most small and medium businesses, the WhatsApp Business app is enough, and that is what we set up by default. If your business is larger or needs bulk automation, we can discuss an API setup as a separate option.

Can I use my existing number? Yes. You can use your current number, it simply gets converted from regular WhatsApp to WhatsApp Business during setup.

How many products can go in the catalog? As many as you have. We build out the full catalog from the photos and prices you provide.

Can the auto-reply flow be updated later? Yes. Whenever your products or prices change, just message us on WhatsApp and we update it for you.

An honest price for a setup that actually works

WhatsApp Business setup at Origin Labs starts at just PKR 5,000, and every package includes a complete profile, catalog and auto-reply flow. Pair it with a website and free lifetime hosting is included, forever. We work 100% online across every Pakistani city and accept bank transfer, JazzCash and EasyPaisa. Message us on WhatsApp today and get your business customer-ready in no time.